This Cookie Policy explains how XXX (referred to as “the Company”, “we”, “our”, or “us”), as the registered operator of the brand basketluna and the website www.basketluna.com, utilises cookies and associated tracking tools. Our operations are structured to comply fully with the regulatory frameworks of XXX and the European Union.
1. Understanding Cookies
Cookies are small text files placed on your computer, smartphone, or other terminal device when you browse our website. These files enable our systems to recognise your browser, recall specific user actions, and assist in maintaining the operational integrity of our online shopping environment.
2. User Consent and the Cookie Banner
We respect your privacy choices and operate our data-gathering practices in strict accordance with European ePrivacy standards and GDPR guidelines.
Cookie Consent Banner: Upon your first visit to www.basketluna.com, a cookie banner will appear, offering you clear choices regarding tracking.
Opt-In Requirement: All non-essential cookies are disabled by default. We will only store or utilise non-essential cookies on your device if you actively click the “Accept” button on our cookie banner.
Freedom of Choice: You maintain complete control over your tracking preferences and have the absolute freedom to decline non-essential cookies or withdraw your consent at any time without restriction.
3. Categories of Cookies and Retention Lifespans
To satisfy the compliance mandates of XXX and the European region, the cookies we utilise are strictly categorised, and their retention periods are limited as follows:
Strictly Necessary Cookies: These cookies are indispensable for the basic operation of our online store, enabling features such as adding our multi-layer fabric hanging baskets to your shopping cart and facilitating the checkout process. These are session-based cookies, meaning they expire and are automatically deleted from your device immediately when you close your web browser.
Analytical and Operational Cookies: These cookies assist us in understanding how visitors navigate our website, allowing us to monitor traffic and enhance the user experience. In accordance with European compliance standards, these cookies are persistent but have a strictly limited lifespan, remaining on your device for a temporary period not exceeding 12 months (365 days) from your last visit, after which your consent must be renewed.
4. Third-Party Cookies Processed by Stripe
To facilitate transaction processing on our website, we integrate standard, industry-recognised checkout interfaces.
Processor Identification: These specific transaction-related third-party cookies are deployed and processed directly by Stripe.
Purpose: Stripe utilises these cookies strictly to analyse transaction integrity, evaluate payment risks, and monitor for irregular checkout activity. This operational analysis is essential to detect unauthorized transaction patterns and support a reliable checkout environment for our customers.
Stripe Cookie Lifespans: These third-party cookies operate under Stripe’s standard compliance frameworks and carry temporary retention limits, typically expiring within a period of 1 to 12 months.
5. Managing Your Settings
In addition to our website’s consent banner, you can control, block, or delete cookies at any time through your web browser settings. Please note that disabling strictly necessary cookies may restrict your ability to complete a purchase or use the checkout features on www.basketluna.com.
6. Contact and Enquiries
If you have any questions regarding our Cookie Policy, please contact our administrative team:
Registered Entity: XXX
Email: hanging@basketluna.com
Operational Brand: basketluna
Response Commitment: We systematically review all incoming enquiries and commit to providing a formal response within 24 hours.